- In Booklog, go to Utilities | Release Locked Records.
- In the “Select the User” field, pick the user the record says it is locked by.
- In the Select Record Type, pick Mail Order.
- In the Locked Record Number field, enter the 2 Mail Order numbers you gave me below: 1943 and 1944 – You’ll need to do this twice, once for the first MO #, and again for the second one. Make sure the same User locked both records, if not, adjust the “Select User” for each.
Thanks to Dana at Booklog, and Helen at JJC!