1. Log into the payware console.
  2. Go to Transaction Processing and choose Web Terminal.
  3. Choose Completion from the radio buttons across the top.
  4. A screen of all of your pre-auths will open.
  5. Enter the transaction id of the one that you want to void.
  6. Enter a trans amount of 0.00.
  7. Press enter on your keyboard.
  8. The transaction will come up as completed/ voided