General Questions

Pushing a Shipment into the UPS System

What do the order statuses mean?

Refund the Shipping / Freight Charges for a Website Order

Refund only the order tax

Refunding RedShelf e-Books

Capturing More than Your Authorization - Processing Verifone Mail Orders

Using Booklog's Style Attribute Field -- For Item Sets (Master/Sub SKUs)

Do website orders get matched-up with customers in Booklog?

Why are my product photos being distorted or squeezed? (aspect-ratio confusion)

Setting up Downloadable Files

Fraud Prevention // AVS + CVV Mismatch

Change or Update an Order Email Address

Can I add a coupon or product to the cart using a link

Creating an H2 tag for ADA Compliance / Sight-Impaired Visitors

Reporting Fraudulent Orders

Do I need to collect sales tax on out of state purchases?

Create New Page / Add Page to Menu

Order Statuses Explained

How do I link to PDF from a Rotated Image

My site stopped pulling updates from Booklog -- what should I try?

Return or refunding a Book or other Item (GM, eBook, etc...)

Why is "First Class Parcel" a shipping option for my large product?

How do I build a report in Booklog of my Website sales?

Can I release a pre-authorization with PayWare?

Inserting a New Page

Manually Add a Link to a Site Menu

Missing Order Numbers

What Data Does Timber Load?

Discounts

Sales Tax

Set up Custom non-standard attribute sets

Creating a Donation Product

Site Page Styles

Uploading PDF/Word/Excel Documents