Recent Posts

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  • Category
  • Last Post
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  1. Pinned
    How to remove Shipping from a web mail order in Booklog.
    Herkimer
    General Questions
    8 months 3 weeks ago
    1 posts
    25 Views
  2. Refund the Shipping / Freight Charges for a Website Order
    Herkimer
    General Questions
    5 months 1 week ago
    1 posts
    5 Views
  3. Booklog error: error occurred while creating PIN request details: No UPCs were specified.
    Herkimer
    College Store Questions
    6 months 3 weeks ago
    1 posts
    5 Views
  4. How do I create a Picking List to fulfill a number of Mail Orders
    Herkimer
    General Questions
    8 months 1 week ago
    1 posts
    7 Views
  5. Product images displaying in landscape instead of portrait orientation
    Herkimer
    9 months 6 days ago
    1 posts
    12 Views
  6. Correct low shipping rates from FedEX and UPS.
    Herkimer
    9 months 1 week ago
    1 posts
    6 Views
  7. Refund only the order tax
    Herkimer
    General Questions
    10 months 1 week ago
    1 posts
    6 Views
  8. How do I format a CNAME record for our Timber domain?
    Herkimer
    General Questions
    10 months 3 weeks ago
    1 posts
    6 Views
  9. Refunding RedShelf e-Books
    Herkimer
    General Questions
    1 year 2 weeks ago
    1 posts
    76 Views
  10. Booklog Error: invalid payment (for all payment types)
    Herkimer
    General Questions
    1 year 1 month ago
    1 posts
    12 Views
  11. Incorrect Rental Due Date on Customer Receipt
    Herkimer
    College Store Questions
    1 year 2 months ago
    1 posts
    8 Views
  12. Capturing More than Your Authorization - Processing Verifone Mail Orders
    Herkimer
    General Questions
    1 year 2 months ago
    1 posts
    33 Views
  13. Shipping Tax in Booklog
    Herkimer
    General Questions
    1 year 4 months ago
    1 posts
    19 Views
  14. Using Booklog's Style Attribute Field -- For Item Sets (Master/Sub SKUs)
    Herkimer
    General Questions
    1 year 5 months ago
    1 posts
    45 Views
  15. Customer Complaints About Password Not Working
    Herkimer
    General Questions
    1 year 6 months ago
    1 posts
    16 Views
  16. How to check for how many orders are being shipped out of state
    Herkimer
    1 year 8 months ago
    1 posts
    4 Views
  17. How does the "Consider products in category Textbooks" checkbox work?
    Herkimer
    College Store Questions
    1 year 9 months ago
    1 posts
    13 Views
  18. Do website orders get matched-up with customers in Booklog?
    Herkimer
    General Questions
    2 years 1 month ago
    1 posts
    28 Views
  19. Unlocking a Locked Mail Order in Booklog
    Herkimer
    General Questions
    2 years 1 month ago
    1 posts
    20 Views
  20. Why are my product photos being distorted or squeezed? (aspect-ratio confusion)
    Herkimer
    General Questions
    2 years 3 months ago
    1 posts
    40 Views
  21. Uploaded Product Images are Rotated Incorrectly
    Herkimer
    General Questions
    2 years 6 months ago
    1 posts
    42 Views
  22. New Feature: SSO - Single Sign On Integration
    Herkimer
    New Features
    2 years 7 months ago
    1 posts
    69 Views
  23. Timber > Adopt Update
    Herkimer
    New Features
    2 years 9 months ago
    1 posts
    60 Views
  24. Setting up Downloadable Files
    Herkimer
    General Questions
    2 years 9 months ago
    1 posts
    30 Views
  25. Timber>Adopt Signup
    Herkimer
    New Features
    2 years 9 months ago
    1 posts
    37 Views
  26. Increase Sales and Inventory with Ingram
    Herkimer
    Success Techniques
    2 years 9 months ago
    1 posts
    48 Views
  27. Tutorial Videos
    Herkimer
    New Site Setup
    2 years 9 months ago
    1 posts
    129 Views
  28. New Features
    Herkimer
    New Features
    2 years 9 months ago
    1 posts
    45 Views
  29. Booklog Removing Web Order Tax
    Herkimer
    General Questions
    2 years 11 months ago
    1 posts
    43 Views
  30. Fraud Prevention // AVS + CVV Mismatch
    Herkimer
    General Questions
    3 years 3 months ago
    1 posts
    43 Views
  31. Setting up Products That Do Not Need Shipping
    Herkimer
    General Questions
    3 years 3 months ago
    1 posts
    45 Views
  32. Change or Update an Order Email Address
    Herkimer
    General Questions
    3 years 5 months ago
    1 posts
    17 Views
  33. How can I change who receives site notifications?
    Herkimer
    General Questions
    3 years 5 months ago
    1 posts
    24 Views
  34. Enabling/Disabling Payment Methods on Your Checkout Page
    Herkimer
    3 years 5 months ago
    1 posts
    24 Views
  35. Capturing a Pre-Authorization from the Verifone PayWare/Point Virtual Terminal
    Herkimer
    3 years 5 months ago
    1 posts
    42 Views
  36. Can I add a coupon or product to the cart using a link
    Herkimer
    General Questions
    3 years 7 months ago
    1 posts
    60 Views
  37. Tax being incorrectly included --OR-- excluded from Mail Orders
    Herkimer
    General Questions
    3 years 7 months ago
    1 posts
    161 Views
  38. Creating an H2 tag for ADA Compliance / Sight-Impaired Visitors
    Herkimer
    General Questions
    3 years 8 months ago
    1 posts
    33 Views
  39. Converting to Verifone POINT processing
    Herkimer
    General Questions
    3 years 9 months ago
    1 posts
    19 Views
  40. Reporting Fraudulent Orders
    Herkimer
    General Questions
    3 years 10 months ago
    1 posts
    25 Views
  41. Updating the email address for Contact Form recipients
    Herkimer
    General Questions
    3 years 10 months ago
    1 posts
    27 Views
  42. Do I need to collect sales tax on out of state purchases?
    Herkimer
    General Questions
    3 years 10 months ago
    1 posts
    79 Views
  43. Increasing Your Sales -- Ideas from Successful Stores
    Herkimer
    Success Techniques
    3 years 10 months ago
    1 posts
    668 Views
  44. Shipping Tax Labels on the Checkout Page
    Herkimer
    3 years 11 months ago
    1 posts
    28 Views
  45. Sections with Missing Adoptions -- Troubleshooting
    Herkimer
    College Store Questions
    3 years 11 months ago
    1 posts
    50 Views
  46. Ingram Direct-to-Home (DTH) Integration
    Herkimer
    New Features
    4 years 1 day ago
    1 posts
    97 Views
  47. Void a Transaction with PAYWare
    Herkimer
    General Questions
    4 years 1 month ago
    1 posts
    43 Views
  48. Integrating Timber's Book Lookup with your Student Registration System
    Herkimer
    College Store Questions
    4 years 2 months ago
    1 posts
    436 Views
  49. Category Banner Area - for Product Category Pages
    Herkimer
    New Features
    4 years 2 months ago
    1 posts
    62 Views
  50. Academic Term Date Display Logic for CMM Integration
    Herkimer
    College Store Questions
    4 years 3 months ago
    3 posts
    175 Views
  51. Insert an Image using your CMS
    Herkimer
    General Questions
    4 years 3 months ago
    1 posts
    56 Views
  52. Create New Page / Add Page to Menu
    Herkimer
    General Questions
    4 years 3 months ago
    1 posts
    51 Views
  53. Order Statuses Explained
    Herkimer
    General Questions
    4 years 5 months ago
    1 posts
    113 Views
  54. Using Credit Cards as Collateral for Financial Aid Purchases
    Herkimer
    College Store Questions
    4 years 5 months ago
    1 posts
    47 Views
  55. Enabling/Disabling Shipping Tax on Web orders
    Herkimer
    General Questions
    4 years 5 months ago
    1 posts
    102 Views
  56. How do I link to PDF from a Rotated Image
    Herkimer
    General Questions
    4 years 5 months ago
    1 posts
    45 Views
  57. Why are Used textbooks not available for purchase on my Website?
    Herkimer
    College Store Questions
    4 years 7 months ago
    1 posts
    36 Views
  58. Why do I receive alerts about new user accounts?
    Herkimer
    General Questions
    4 years 7 months ago
    1 posts
    88 Views
  59. My site stopped pulling updates from Booklog -- what should I try?
    Herkimer
    General Questions
    4 years 7 months ago
    1 posts
    59 Views
  60. Is there a way to disable New Rental Books from being purchased?
    Herkimer
    College Store Questions
    4 years 7 months ago
    1 posts
    27 Views
  61. Why won't this product show-up on my Website?
    Herkimer
    General Questions
    4 years 7 months ago
    1 posts
    75 Views
  62. Return or refunding a Book or other Item (GM, eBook, etc...)
    Herkimer
    General Questions
    4 years 8 months ago
    1 posts
    135 Views
  63. Refund a Transaction using PayWare
    Herkimer
    General Questions
    4 years 8 months ago
    1 posts
    135 Views
  64. Why is "First Class Parcel" a shipping option for my large product?
    Herkimer
    General Questions
    4 years 8 months ago
    1 posts
    11 Views
  65. Authorize.Net
    Herkimer
    New Site Setup
    4 years 8 months ago
    1 posts
    93 Views
  66. Creating Promotional Pricing -- Putting Products On Sale
    Herkimer
    General Questions
    4 years 9 months ago
    1 posts
    32 Views
  67. How do I build a report in Booklog of my Website sales?
    Herkimer
    General Questions
    4 years 10 months ago
    1 posts
    40 Views
  68. How do I Delete/Cancel an Order?
    Herkimer
    General Questions
    4 years 11 months ago
    2 posts
    79 Views
  69. Can I release a pre-authorization with PayWare?
    Herkimer
    General Questions
    4 years 11 months ago
    2 posts
    142 Views
  70. How is Timber Different than eFollett?
    Herkimer
    General Questions
    4 years 11 months ago
    1 posts
    50 Views
  71. Create a Rentable Product // Why Won't my Rental Product Show Up ?
    Herkimer
    College Store Questions
    4 years 11 months ago
    1 posts
    35 Views
  72. Inserting a New Page
    Herkimer
    General Questions
    4 years 11 months ago
    1 posts
    35 Views
  73. Uploading Multiple Product Images for Image Switching
    Herkimer
    General Questions
    4 years 11 months ago
    1 posts
    65 Views
  74. Calculating Shipping for Course Materials
    Herkimer
    College Store Questions
    4 years 11 months ago
    1 posts
    41 Views
  75. Webbing Products
    Herkimer
    New Site Setup
    4 years 11 months ago
    1 posts
    91 Views
  76. Setting up your Data Vault
    Herkimer
    New Site Setup
    4 years 11 months ago
    1 posts
    97 Views
  77. Manually Add a Link to a Site Menu
    Herkimer
    General Questions
    4 years 11 months ago
    1 posts
    58 Views
  78. Customer Login Issues
    Herkimer
    General Questions
    4 years 11 months ago
    1 posts
    14 Views
  79. Missing Order Numbers
    Herkimer
    General Questions
    4 years 11 months ago
    1 posts
    11 Views
  80. Creating a Digital Product
    Herkimer
    General Questions
    4 years 11 months ago
    1 posts
    31 Views
  81. What Data Does Timber Load?
    Herkimer
    General Questions
    4 years 11 months ago
    1 posts
    36 Views
  82. Adding Coupon Codes
    Herkimer
    General Questions
    4 years 11 months ago
    1 posts
    61 Views
  83. Site Promotion
    Herkimer
    New Site Setup
    4 years 11 months ago
    1 posts
    43 Views
  84. Discounts
    Herkimer
    General Questions
    4 years 11 months ago
    1 posts
    35 Views
  85. Custom Descriptions and Photos // Ignoring Ingram's Data
    Herkimer
    General Questions
    4 years 11 months ago
    1 posts
    40 Views
  86. Sales Tax
    Herkimer
    General Questions
    4 years 11 months ago
    1 posts
    33 Views
  87. Setting up Academic Terms
    Herkimer
    General Questions
    4 years 11 months ago
    1 posts
    46 Views
  88. Set up Custom non-standard attribute sets
    Herkimer
    General Questions
    4 years 11 months ago
    1 posts
    36 Views
  89. Updating the Rotating Home Page Images / Slideshow
    Herkimer
    General Questions
    4 years 11 months ago
    1 posts
    41 Views
  90. Creating a Donation Product
    Herkimer
    General Questions
    4 years 11 months ago
    1 posts
    10 Views
  91. Removing or Hiding a Category
    Herkimer
    General Questions
    4 years 11 months ago
    1 posts
    58 Views
  92. Site Page Styles
    Herkimer
    General Questions
    4 years 11 months ago
    1 posts
    49 Views
  93. Gift Card Sales
    Herkimer
    New Features
    4 years 11 months ago
    1 posts
    274 Views
  94. Multiple Store Locations
    Herkimer
    General Questions
    4 years 11 months ago
    1 posts
    19 Views
  95. Uploading PDF/Word/Excel Documents
    Herkimer
    General Questions
    4 years 12 months ago
    1 posts
    42 Views
  96. Moving or Nesting Categories
    Herkimer
    General Questions
    4 years 12 months ago
    1 posts
    71 Views
  97. USPS Shipping Setup
    Herkimer
    New Site Setup
    4 years 12 months ago
    1 posts
    210 Views
  98. FedEx Shipping Setup
    Herkimer
    New Site Setup
    4 years 12 months ago
    1 posts
    285 Views
  99. UPS Shipping Setup
    Herkimer
    New Site Setup
    4 years 12 months ago
    1 posts
    279 Views
  100. Blackboard
    Matthew at Maryville
    College Store Questions
    5 years 4 days ago
    1 posts
    40 Views

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